Fort Leavenworth Frontier Heritage Communities

Residents of Fort Leavenworth Frontier Heritage Communities should have received an e-mail this week with the opportunity to participate in the Department of the Army Resident Communities Initiative Survey. The survey informs the Army and FLFHC about residents’ opinions about on-post housing and identifies what is being done well and where improvement is needed. 


Gen. Gustave Perna, commanding general of Army Materiel Command, has oversight of military housing. In a memorandum sent to all Army garrisons last month, Perna encouraged all residents to complete the HQDA RCI Resident Survey to help guide the Army and its private RCI partners in development of future improvements to privatized housing facilities and services. The survey will run until Dec. 12.

This survey is being administered through a third party, CEL & Associates Inc. Survey results are confidential, so residents are encouraged to express their true opinions and thoughts.

If residents have not received the survey e-mail, they should check their e-mail spam folder for an e-mail from ArmyHousingSurvey@celassociates.com. Anyone who did not receive the e-mail with the survey link should contact the FLFHC Community Management Office at (913) 682-6300.

Holiday closure
The FLFHC offices will be closed Nov. 28-29 in observance of Thanksgiving. In case of a maintenance emergency or to submit a work order, call the 24-hour maintenance line at (913) 651-3838.

Holiday decorations
A reasonable amount of inside/outside electrical holiday decorations can be displayed during the month of or 30 days before a holiday, whichever is longer. All decorations must be removed within two weeks after the holiday. Remove Thanksgiving decorations by Dec. 12 and Christmas decorations by Jan. 9.

Holiday exterior lighting should only be used after dark, turned off by 11 p.m. and unplugged whenever residents are not home.

Rooftop decorations are prohibited and all decorative materials must be fire resistant. Nails, spikes, building staples or any other type of fastener that may leave permanent damage is prohibited. Residents can use clips or tape to install holiday lighting and should carefully inspect and control ornamental lighting to avoid fires. Outside light and electrical cords must be UL approved and designated for outdoor use. Cords should not run out of windows or across heating or ventilation ducts. Residents should always check their smoke alarms before using holiday decorations.

Residents can place lawn ornaments if the decorations are maintained and presented in a pleasing appearance and will not interfere with maintenance of the lawn. Exterior lighting must be ground fault indicator protected and not overloaded.

For more information, see the Resident Guidelines and Community Handbook.

Birthday drawing
Have a child with a birthday in November? Come by the Fort Leavenworth Frontier Heritage Communities office at 220 Hancock Ave. to enter him or her into the monthly birthday drawing. All submissions must be received in the FLFHC office by 4:30 p.m. Nov. 21.

Coloring contest
Children’s coloring contest sheets are available through Nov. 21 online at www.ftleavenworthfamilyhousing.com and at the FLFHC office at 220 Hancock Ave. Contest winners will receive a prize and have their artwork published in the FLFHC newsletter.

Utilities tip
Every degree a home’s thermostat is turned down takes about 2-3 percent off the home’s energy bill. Lowering the thermostat five degrees at night and 10 degrees during the day could cut as much as 20 percent off heating costs.

Watch for more community event announcements on Facebook, followed by a One-Call Now e-mail message with event details, and follow FLFHC on Twitter. Visit the FLFHC website at www.ftleavenworthfamilyhousing.com for downloadable forms and other useful information.

Resources for on-post residents

On-post housing residents should contact these resources about housing concerns:


• The Fort Leavenworth Frontier Heritage Communities Management Office, 220 Hancock Ave., is open from 7:30 a.m. to 4:30 p.m. Monday through Friday. For more information, call (913) 682-6300.
• The FLFHC Maintenance Office and Self-Help Store, 800 W. Warehouse Road, phone number is (913) 651-3838. Residents can also submit routine maintenance requests via e-mail at fhcmaint@tmo.com.
• Garrison Housing Oversight Office, call 684-5684 or e-mail usarmy.leavenworth.imcom-central.mbx.hso@mail.mil.
• The resident’s military chain of command.
• Garrison Commander’s Office, call 684-2993 or the newly established Commander’s Housing Concern Hotline at 684-3858.


In addition to these resources, residents can attend the monthly community mayors’ forum; attend the quarterly installation stakeholder meetings, a forum for the chain of command to share information and pass on community concerns; or participate in the quarterly Facebook town hall meetings.

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