E-mail helps keep residents informed

Prudence Siebert The Rookery at 12-14 Sumner has undergone updating and restoration. The historical duplex has been open this week to the public for viewing and comments. The open house continues today and Nov. 21 from 11 a.m. to 1 p.m.

Fort Leavenworth Frontier Heritage Communities

Fort Leavenworth Frontier Heritage Communities uses a mass e-mail notification system as a method of keeping residents updated with various information ranging from power outages and policy-related issues to monthly newsletters and upcoming community events. Other urgent information can also be sent via e-mail to reach residents as quickly and efficiently as possible.

E-mail addresses for the mass e-mail system are obtained when residents sign their lease. To add or change an e-mail address, contact the Community Management office at (913) 682-6300.

Be sure to add fhc@tmo.com and mail@notify.onecallnow.com to your safe senders list.

Decoration removal

Residents are reminded to remove all holiday decorations by Jan. 8.

Tree disposal

Wallace will be picking up live Christmas trees daily Jan. 4-11. Residents need to place trees on the curb without lights or ornaments. Artificial trees will not be picked up.

Office closures

The FLFHC offices, including the Self-Help Store, will close at 1 p.m. today for the New Years holiday. Normal business hours will resume Jan. 4. Residents who have a maintenance emergency or wish to submit a work order when the offices are closed can call the 24-hour maintenance line at (913) 651-3838.

Basket giveaway

Enter to win a basket of goodies to start the new year off right. Beginning Jan. 4, e-mail fhc@tmo.com to enter a drawing to win one of two wellness baskets. The drawing will be Jan. 22. Limit one entry per household.

Resident surveys

FLFHC residents are encouraged to participate in the Department of Defense Tenant Satisfaction Survey. The survey lets DoD, the Army and FLFHC know residents’ opinions about on-post housing and identifies what is being done well and where improvement is needed.

This survey is being administered through a third party, CEL & Associates Inc. Survey results are confidential, so residents are encouraged to express their true opinions and thoughts.

If residents have not received the survey e-mail, they should check their spam folder for an email from ArmyHousingSurvey@celassociates.com.

Anyone who did not receive the e-mail with the survey link can contact CEL at ArmyHousingSurvey@celassociates.com and provide their complete address and installation name. CEL requests address information only to look up a home’s survey ID and ensure that each household only receives one survey.

Sand instead of salt

If freezing rain is in the forecast for the day or ice builds up, Fort Leavenworth Frontier Heritage Communities asks residents to use sand or ice melt products. Using salt can damage the concrete and the flower beds around homes. Pet-safe ice melt products and regular ice melt are available for purchase in retail stores.

Utilities tip

When using the oven, it’s tempting to open the door to check on a dish’s progress. But because the hot air that is contained in the oven is an important part of the appliance’s cooking process, frequent peeking is self-defeating. Every time the oven door is opened, the temperature inside is reduced by as much as 25 degrees, forcing it to work even harder — and use more energy — to get back to the proper cooking temperature. If you need to check on a dish, use the oven window instead.

Watch for more announcements on Facebook, followed by a One-Call Now e-mail message with event details, and follow FLFHC on Twitter. Visit the FLFHC website at www.ftleavenworthfamilyhousing.com for downloadable forms and other useful information.


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