Fort Leavenworth Frontier Heritage Communities

Residents of Fort Leavenworth Frontier Heritage Communities should have received an e-mail last week offering the opportunity to participate in the Department of Defense Tenant Satisfaction Survey. The survey lets DoD, the Army and FLFHC know residents’ opinions about on-post housing and identifies what is being done well and where improvement is needed. 


This survey is being administered through a third party, CEL & Associates Inc. Survey results are confidential, so residents are encouraged to express their true opinions and thoughts.


If residents have not received the survey e-mail, they should check their spam folder for an e-mail from ArmyHousingSurvey@celassociates.com.


Anyone who did not receive the e-mail with the survey link by Dec. 4 should contact CEL at ArmyHousingSurvey@celassociates.com and provide their complete address and installation name. CEL requests address information only to look up a home’s survey ID and ensure that each household only receives one survey.


Holiday decorations
A reasonable amount of inside/outside electrical holiday decorations can be displayed during the month of or 30 days before a holiday, whichever is longer. All decorations must be removed within two weeks after the holiday. Remove Thanksgiving decorations by today and Christmas decorations by Jan. 9.


Holiday exterior lighting should only be used after dark, turned off by 11 p.m. and unplugged whenever residents are not home.


Rooftop decorations are prohibited and all decorative materials must be fire resistant. Nails, spikes, building staples or any other type of fastener that may leave permanent damage is prohibited. Residents can use clips or tape to install holiday lighting and should carefully inspect and control ornamental lighting to avoid fires. Outside light and electrical cords must be UL approved and designated for outdoor use. Cords should not be run out of windows or across heating or ventilation ducts. Residents should always check their smoke alarms before using holiday decorations.


Residents can place lawn ornaments on the lawn if the decorations are maintained and presented in a pleasing appearance and will not interfere with maintenance of the lawn.

Exterior lighting must be ground fault indicator protected and not overloaded.


For more information, see the Resident Guidelines and Community Handbook. 


Mission donations
The City Union Mission Christian Life Center truck is now parked across from the Community Management Office weekdays from 10 a.m. to 2 p.m. where residents can drop off items or arrange curbside pick-up.


The second Saturday of each month, place items for donation curbside before 10 a.m. for collection between 10 a.m. and 3 p.m. The mission will issue a tax voucher for accepted donations. The next mission pick-up is Dec. 12.


The mission accepts clothing, furniture and other household items, but not appliances, mattresses, cribs or carseats. Separate any bulk trash from donations and place clothing and shoes inside plastic bags marked for mission donation.


Anything left on the curb Monday will be collected as bulk trash and not a donation.
For more information, call the Community Management Office at (913) 682-6300.


Office closures
The FLFHC offices will close at 1 p.m. Dec. 23 and be closed all day Dec. 24 and 25 for Christmas.


The FLFHC offices will be closed Dec. 31 and Jan. 1 for New Year’s Day.


In case of a maintenance emergency or wish to submit a work order, call the 24-hour maintenance line at (913) 651-3838.


Utilities tip
Clean warm-air registers as needed and make sure they’re not blocked by furniture, carpeting or drapes.


Watch for more community announcements on Facebook, followed by a One-Call Now e-mail message with event details, and follow FLFHC on Twitter. Visit the FLFHC website at www.ftleavenworthfamilyhousing.com for downloadable forms and other useful information.

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