Fort Leavenworth Frontier Heritage Communities

Active Building is Fort Leavenworth Frontier Heritage Communities’ Resident Portal. This portal is a simple way for residents to stay connected to community events and to create and track non-emergent maintenance requests.

Joining is very easy — just follow these steps:

• Sign up at and click “New User” and “Get Started Now.”

• There can only be one Active Building account per address, however multiple devices (phones, computer, etc.) can use the same login and password.

• The e-mail address used to register on Active Building must be the same e-mail address provided during lease signing. Active Building will sometimes not work with “.mil” e-mail accounts. Residents who need to change the e-mail address to a personal account can call FLFHC at (913) 682-6300 to update it.

• During registration, Active Building will request an address code. This code is typically the first four letters of the street name followed by the unit number. For example, 175 Johnson Drive would be JOHN175. For address codes for streets that begin with numbers, for example 6th Infantry Road, call FLFHC at (913) 682-6300 and the address code can be provided.

Active building should only be used to submit routine work orders, such as drywall damage, broken tiles, torn carpet or a malfunctioning garbage disposal.

Always speak to a live person in the Maintenance Department at (913) 651-3838 for urgent or emergency work orders. Urgent or emergency work order situations include being locked out, heating failure with an outdoor temperature below 55 degrees or air conditioning failure with an outdoor temperature above 80 degrees, water or sewage backup, water leak causing property damage, loss of utility service, frozen water pipes, no hot water, clogged shower, or inoperative range or refrigerator.

For more information, call the Community Management Office (913) 682-6300.

Pot of gold
In the spirit of St. Patrick’s Day, FLFHC is having a “Pot of Gold” contest March 2-16. Stop by the Community Management Office, 220 Hancock Ave. and guess how many pieces of candy are in the pot. The winner gets the candy and a $100 gift certificate.

Mission donations
FLFHC has partnered with the City Union Mission Christian Life Center. The second Saturday of each month, items to be donated to the mission should be placed curbside by 10 a.m. For each donation, the mission will give a voucher for tax credit that can be written off income taxes. The next pick up is March 14.

The mission accepts clothing, furniture and other household items but not mattresses, cribs or carseats. Separate any bulk trash from donations and place clothing and shoes inside plastic bags marked for mission donation. Anything left on the curb Monday will be collected as bulk trash and not a donation.

Take and bake pizza
Fort Leavenworth Frontier Heritage Communities invites school-age residents to stop by the Community Management Office, 220 Hancock Ave., from 11 a.m. to noon March 20 to create their own free personal size cheese or pepperoni pizza to take home, bake and enjoy for lunch. This is a family-friendly event for all FLFHC residents. Quantities are limited. Parental supervision is required for anyone age 14 or younger.

Scholarship opportunities for FLFHC residents are available through the Michaels Organization Educational Foundation, a non-profit affiliate of The Michaels Organization.

The foundation awards scholarship grants to residents of Michaels Organization properties who are pursuing some form of higher education in a college, a trade or professional school, or an institute. Last year, 24 FLFHC residents received scholarship grants.

The scholarships are available to the family members of active-duty service members residing in housing communities owned or managed by the companies of The Michaels Organization, which includes Fort Leavenworth Frontier Heritage Communities. 

For more information or to download a copy of the application, visit Printed applications are available at the FLFHC Community Management office at 220 Hancock Ave. Deadline for applications is April 15. Transcripts are required.

For more information, call (913) 682-6300.

Utilities tip
In the average home, 75 percent of the electricity used to power home electronics is consumed while the products are turned off. This can be avoided by unplugging the appliance or using a power strip and using the switch on the power strip to cut all power to the appliance.

Watch for more community event announcements on Facebook, followed by a One-Call Now e-mail message with event details, and don’t forget to follow FLFHC on Twitter. Visit the FLFHC website at for downloadable forms and other useful information.

Resources for on-post residents

On-post housing residents should contact these resources about housing concerns:

• The Fort Leavenworth Frontier Heritage Communities Management Office, 220 Hancock Ave., is open from 7:30 a.m. to 4:30 p.m. Monday through Friday. For more information, call (913) 682-6300.

• The FLFHC Maintenance Office and Self-Help Store, 800 W. Warehouse Road, phone number is (913) 651-3838. Residents can also submit routine maintenance requests via e-mail at

• Garrison Housing Oversight Office, call 684-5684 or e-mail

• The resident’s military chain of command.

• Garrison Commander’s Office, call 684-2993 or the Commander’s Housing Concern Hotline at 684-3858.

In addition to these resources, residents can attend the monthly community mayors’ forum; attend the quarterly installation stakeholder meetings, a forum for the chain of command to share information and pass on community concerns; or participate in the quarterly Facebook town hall meetings


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