Fort Leavenworth Frontier Heritage Communities

The deadline for submitting the Department of the Army Resident Communities Initiative surveys has been extended to Dec. 19. The survey lets the Army and FLFHC know residents’ opinions about on-post housing and identifies what is being done well and where improvement is needed.

Only 21 percent of residents have completed the survey.

This survey is being administered through a third party, CEL & Associates Inc. Survey results are confidential, so residents are encouraged to express their true opinions and thoughts.

If residents have not received the survey e-mail, they should check their e-mail spam folder for an e-mail from ArmyHousingSurvey@celassociates.com or contact the FLFHC Community Management Office at (913) 682-6300.

Office closures
The FLFHC offices will close at 11:30 a.m. Dec. 13 for staff development.

The FLFHC offices will be closed Dec. 24-25 for Christmas and Jan. 1 for New Year’s Day.

In case of a maintenance emergency or to submit a work order, call the 24-hour maintenance line at (913) 651-3838.

Holiday cookie decorating party
Join FLFHC from 9:30-11 a.m. Dec. 20 at the community center at 220 Hancock Ave. for hot cocoa, marshmallows, cookie decorating and lots of fun. This is a family-friendly event, but space is limited. Residents should watch e-mail and the FLFHC Facebook page at www.facebook.com/Ft-Leavenworth-Frontier-Heritage-Communities for details. Children under 14 must be accompanied by an adult.

For more information, contact Meghan Fowler at (913) 682-6300.

Sand instead of salt
If freezing rain is in the forecast for the day or ice builds up, Fort Leavenworth Frontier Heritage Communities asks residents to use sand or ice melt products. Using salt can damage the concrete and the flower beds around homes. Pet-safe ice melt products and regular ice melt are available for purchase in retail store.

Decorating contest
FLFHC is looking for the best three holiday displays on Fort Leavenworth.

Chosen homes will win a $25 gift card and will be photographed and given special recognition on the FLFHC Facebook page and in the January FLFHC newsletter. To make a nomination or enter, e-mail the address and a photograph to fhc@themichaelsorg.com by 4:30 p.m. Dec. 20. Winners will be chosen during the week of Dec. 23.

Coloring contest
Children’s coloring contest sheets are available online at www.ftleavenworthfamilyhousing.com and at the FLFHC office at 220 Hancock Ave. All submissions must be received in the FLFHC office by 4:30 p.m. Dec. 20. Contest winners will receive a prize and have their artwork published in the FLFHC newsletter.

Birthday drawing
Have a child with a birthday in December? Come by the Fort Leavenworth Frontier Heritage Communities office at 220 Hancock Ave. to enter him or her into the monthly birthday drawing. All submissions must be received in the FLFHC office by 4:30 p.m. Dec. 20.

Holiday decorations
A reasonable amount of inside/outside electrical holiday decorations can be displayed during the month of or 30 days before a holiday, whichever is longer. All decorations must be removed within two weeks after the holiday. Remove Thanksgiving decorations by today and Christmas decorations by Jan. 9.

Holiday exterior lighting should only be used after dark, turned off by 11 p.m. and unplugged whenever residents are not home.

Rooftop decorations are prohibited and all decorative materials must be fire resistant. Nails, spikes, building staples or any other type of fastener that may leave permanent damage is prohibited. Residents can use clips or tape to install holiday lighting and should carefully inspect and control ornamental lighting to avoid fires. Outside light and electrical cords must be UL approved and designated for outdoor use. Cords should not be run out of windows or across heating or ventilation ducts. Residents should always check their smoke alarms before using holiday decorations.

Residents can place lawn ornaments on the lawn if the decorations are maintained and presented in a pleasing appearance and will not interfere with maintenance of the lawn. Exterior lighting must be ground fault indicator protected and not overloaded.

For more information, see the Resident Guidelines and Community Handbook.

Utilities tip
When using the oven, it’s tempting to frequently open the door to check on a dish’s progress, but because the hot air that is contained in the oven is an important part of the appliance’s cooking process, frequent peeking is self-defeating. Every time the oven door is opened, the temperature inside is reduced by as much as 25 degrees, forcing it to work even harder (and use more energy) to get back to the proper cooking temperature. If you need to check on a dish, use the oven window instead.

Watch for more announcements on Facebook, followed by a One-Call Now e-mail message with event details, and don’t forget to follow FLFHC on Twitter. Visit the FLFHC website at www.ftleavenworthfamilyhousing.com for downloadable forms and other useful information.

Resources for on-post residents

On-post housing residents should contact these resources about housing concerns:
• The Fort Leavenworth Frontier Heritage Communities Management Office, 220 Hancock Ave., is open from 7:30 a.m. to 4:30 p.m. Monday through Friday. For more information, call (913) 682-6300.
• The FLFHC Maintenance Office and Self-Help Store, 800 W. Warehouse Road, phone number is (913) 651-3838. Residents can also submit routine maintenance requests via e-mail at fhcmaint@tmo.com.
• Garrison Housing Oversight Office, call 684-5684 or e-mail usarmy.leavenworth.imcom-central.mbx.hso@mail.mil.
• The resident’s military chain of command.
• Garrison Commander’s Office, call 684-2993 or the Commander’s Housing Concern Hotline at 684-3858.
In addition to these resources, residents can attend the monthly community mayors’ forum; attend the quarterly installation stakeholder meetings, a forum for the chain of command to share information and pass on community concerns; or participate in the quarterly Facebook town hall meetings.

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