Fort Leavenworth Frontier Heritage Communities

Fort Leavenworth Frontier Heritage Communities removes snow and ice from starts, stops, hills, school sidewalks and crosswalks, public sidewalks, roads and parking lots in residential areas only if there are two or more inches on the ground. Residents are responsible for the removal of snow and ice between any common sidewalks or roads and the front or back doors and driveways.

During a snowstorm or unsafe weather conditions, snow and ice removal will be delayed until weather conditions return to a safe status.

Residents are asked not to use salt products to de-ice around their homes because it can damage the concrete.

For more information about snow and ice removal, see the Resident Guidelines and Community Handbook or call (913) 682-6300.

Housing survey
Department of the Army Resident Communities Initiative surveys were e-mailed to FLFHC residents Nov. 12. The survey lets the Army and FLFHC know residents’ opinions about on-post housing and identifies what is being done well and where improvement is needed.

Only 17 percent of residents have completed the survey. The survey will continue until Dec. 12.

This survey is being administered through a third party, CEL & Associates Inc. Survey results are confidential, so residents are encouraged to express their true opinions and thoughts.

If residents have not received the survey e-mail, they should check their e-mail spam folder for an e-mail from ArmyHousingSurvey@celassociates.com. Anyone who did not receive the e-mail with the survey link should contact the FLFHC Community Management Office at (913) 682-6300.

Office closure
The FLFHC offices, including the Self-Help Store, will be closed Nov. 28-29 for Thanksgiving. In case of a maintenance emergency or to submit a work order, call the 24-hour maintenance line at (913) 651-3838.

Holiday decorations
A reasonable amount of inside/outside electrical holiday decorations can be displayed during the month of or 30 days before a holiday, whichever is longer. All decorations must be removed within two weeks after the holiday. Remove Thanksgiving decorations by Dec. 12 and Christmas decorations by Jan. 9.

Holiday exterior lighting should only be used after dark, turned off by 11 p.m. and unplugged whenever residents are not home.

Rooftop decorations are prohibited and all decorative materials must be fire resistant. Nails, spikes, building staples or any other type of fastener that may leave permanent damage is prohibited. Residents can use clips or tape to install holiday lighting and should carefully inspect and control ornamental lighting to avoid fires. Outside light and electrical cords must be UL approved and designated for outdoor use. Cords should not be run out of windows or across heating or ventilation ducts. Residents should always check their smoke alarms before using holiday decorations.

Residents can place lawn ornaments if the decorations are maintained and presented in a pleasing appearance and will not interfere with maintenance of the lawn. Exterior lighting must be ground fault indicator protected and not overloaded.

For more information, see the Resident Guidelines and Community Handbook.

Utilities tip
Plan lighting. A good lighting plan can reduce lighting costs and still provide all the light needed. Not every room needs the same amount of general light.

Watch for more community event announcements on Facebook, followed by a One-Call Now e-mail message with event details, and follow FLFHC on Twitter. Visit the FLFHC website at www.ftleavenworthfamilyhousing.com for downloadable forms and other useful information.

Resources for on-post residents

On-post housing residents should contact these resources about housing concerns:
• The Fort Leavenworth Frontier Heritage Communities Management Office, 220 Hancock Ave., is open from 7:30 a.m. to 4:30 p.m. Monday through Friday. For more information, call (913) 682-6300.
• The FLFHC Maintenance Office and Self-Help Store, 800 W. Warehouse Road, phone number is (913) 651-3838. Residents can also submit routine maintenance requests via e-mail at fhcmaint@tmo.com.
• Garrison Housing Oversight Office, call 684-5684 or e-mail usarmy.leavenworth.imcom-central.mbx.hso@mail.mil.
• The resident’s military chain of command.
• Garrison Commander’s Office, call 684-2993 or the Commander’s Housing Concern Hotline at 684-3858.

In addition to these resources, residents can attend the monthly community mayors’ forum; attend the quarterly installation stakeholder meetings, a forum for the chain of command to share information and pass on community concerns; or participate in the quarterly Facebook town hall meetings.

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