Fort Leavenworth Frontier Heritage Communities

With holidays right around the corner, Fort Leavenworth Frontier Heritage Communities would like to remind residents to notify the Community Management Office if they will be gone from their home for more than seven days. In addition, residents are encouraged to provide contact information for a friend, neighbor or family member in the local area in case of emergency to allow for adequate care of their home during their absence.

If an emergency arises during a resident’s absence, a member of the FLFHC staff may need to enter the home. Written notice of the entry will be left in the home if this happens.

Here are some things to do prior to leaving for an extended time:

• Tell the Community Management Office you will be away.
• Provide contact information for a friend or neighbor. • Remove trash and perishables from home and place in outdoor trash can.
• Close and secure all windows.
• Check refrigerator settings and turn off ice maker.
• Turn off the stove and unplug counter appliances.
• Call the post office to hold mail or ask a neighbor to pick it up.
• Ensure pets are taken care of and that the pet-sitter has a key.
• Turn the thermostat down to no less than 55 degrees Fahrenheit to keep pipes from freezing. Do not turn off heat.

Contact the Community Management Office at (913) 682-6300 with any questions or concerns.

Holiday closure
The FLFHC offices will be closed Nov. 11 in observance of Veterans Day. In case of a maintenance emergency or to submit a work order, call the 24-hour maintenance line at (913) 651-3838.

Holiday decorations
A reasonable amount of inside/outside electrical holiday decorations can be displayed during the month of or 30 days before a holiday, whichever is longer. All decorations must be removed within two weeks after the holiday. Remove Halloween decorations by Nov. 14, Thanksgiving decorations by Dec. 12 and Christmas decorations by Jan. 9.

Holiday exterior lighting should only be used after dark, turned off by 11 p.m. and unplugged whenever residents are not home.

Rooftop decorations are prohibited and all decorative materials must be fire resistant. Nails, spikes, building staples or any other type of fastener that may leave permanent damage is prohibited. Residents can use clips or tape to install holiday lighting and should carefully inspect and control ornamental lighting to avoid fires. Outside light and electrical cords must be UL approved and designated for outdoor use. Cords should not be run out of windows or across heating or ventilation ducts. Residents should always check their smoke alarms before using holiday decorations.

Residents can use lawn ornaments if the decorations are maintained and presented in a pleasing appearance and will not interfere with maintenance of the lawn. Exterior lighting must be ground fault indicator protected and not overloaded.

For more information, see the Resident Guidelines and Community Handbook.

Fall yard maintenance
Barren Outdoor Solutions is now performing bi-weekly yard maintenance.

Lawn clippings and leaves can be bagged and left on the curb for pick up on scheduled maintenance days. Barren will also be scheduling shrub and bush trimming.

Yard maintenance is subject to change as needed; in case of inclement weather, work will be completed the following day.

Residents are asked to put all toys, garden hoses, patio furniture and any other belongings away before the scheduled mowing day. FLFHC will not be responsible for damages or failure to mow areas where items are left out. Residents are responsible for mowing, trimming and edging within their fenced-in areas.

Birthday drawing
Have a child with a birthday in November? Come by the Fort Leavenworth Frontier Heritage Communities office at 220 Hancock Ave. to enter him or her into the monthly birthday drawing. All submissions must be received in the FLFHC office by 4:30 p.m. Nov. 21.

Coloring contest
Children’s coloring contest sheets are available online at www.ftleavenworthfamilyhousing.com and at the FLFHC office at 220 Hancock Ave. through November 21. Contest winners will receive a prize and have their artwork published in the FLFHC newsletter.

Utilities tip
Let the sun shine in. Open curtains and shades on south-, west- and east-facing windows during the day to get as many rays as possible to heat up your home.

Watch for more community event announcements on Facebook, followed by a One-Call Now e-mail message with event details, and follow FLFHC on Twitter. Visit the FLFHC website at www.ftleavenworthfamilyhousing.com for downloadable forms and other useful information.

Resources for on-post residents

On-post housing residents should contact these resources about housing concerns:
• The Fort Leavenworth Frontier Heritage Communities Management Office, 220 Hancock Ave., is open from 7:30 a.m. to 4:30 p.m. Monday through Friday. For more information, call (913) 682-6300.
• The FLFHC Maintenance Office and Self-Help Store, 800 W. Warehouse Road, phone number is (913) 651-3838. Residents can also submit routine maintenance requests via e-mail at fhcmaint@tmo.com.
• Garrison Housing Oversight Office, call 684-5684 or e-mail usarmy.leavenworth.imcom-central.mbx.hso@mail.mil.
• The resident’s military chain of command.
• Garrison Commander’s Office, call 684-2993 or the newly established Commander’s Housing Concern Hotline at 684-3858.
In addition to these resources, residents can attend the monthly community mayors’ forum; attend the quarterly installation stakeholder meetings, a forum for the chain of command to share information and pass on community concerns; or participate in the quarterly Facebook town hall meetings.

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