• After-hours, call for emergencies only

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  • Fort Leavenworth Frontier Heritage Communities
    One of the many benefits to residents of Fort Leavenworth Frontier Heritage Communities is the presence of a responsive 24-hour maintenance staff. Although it is a valuable asset to the community, saving both time and money for residents, it is important to understand that calls placed to the Maintenance Department outside of the normal business hours of 7:30 a.m. to 4:30 p.m. Monday through Friday should be for emergency requests only.
    Urgent or emergency service requests should only be made when the situation creates an imminent danger to residents or risks serious damage to property after hours or on the weekends. Examples include an electrical power outage, loss of heating in the winter or cooling in the summer, or extensive flooding in a basement.
    In addition to regularly offered services, the Maintenance Department also provides self-help items for the convenience of residents at a minimal cost. In addition to items for sale, furnace filters are available at no cost. Self-help items may be purchased at the Maintenance Warehouse at 800 W. Warehouse Road, near the horse stables. Also, residents are asked to complete and return the maintenance survey that accompanies each work order receipt. Resident feedback helps FLFHC provide the best service to residents.
    Office closures
    The FLFHC offices, including the Self-Help Store, will be closed Jan. 21 in observance of Martin Luther King Jr. Day. Normal business hours will resume Jan. 22. Residents who have a maintenance emergency or wish to submit a work order when the offices are closed can call the 24-hour maintenance line at (913) 651-3838.
    Football photo contest
    FLFHC wants families to submit photos of themselves in their favorite team’s football gear. The winners will receive a football party package just in time for the big game. Submissions are due Jan. 25 and winners will be announced Feb. 1. E-mail photos to fhc@tmo.com.
    Cooking demo
    FLFHC will partner with Rico’s Island Delight BBQ and Spruce Street Liquor to present a cooking demonstration and spirits tasting 6-8 p.m. Jan. 30 in the community center at 220 Hancock Ave. While the event is currently full, residents can be added to the waiting list by calling (913) 682-6300 or e-mailing fhc@tmo.com.
    Birthday drawing
    Have a child with a birthday in January? Come by the Fort Leavenworth Frontier Heritage Communities office at 220 Hancock Ave. to enter him or her into the monthly birthday drawing. All submissions must be received in the FLFHC office by Jan. 18.
    Coloring contest
    Children’s coloring contest sheets are available online at www.ftleavenworthfamilyhousing.com and at the FLFHC office at 220 Hancock Ave. Entries must be received by Jan. 18. Contest winners will receive a prize and have their artwork published in the FLFHC newsletter.
    Page 2 of 2 - Super Savers
    The Super Saver program is designed to promote conservation in the home and increase awareness and understanding of the information on resident utility statements.
    Residents can nominate themselves for the Super Saver of the Month award by submitting a nomination form, which can be found on the FLFHC website at www.ftleavenworthfamilyhousing.com. Bring the form and a copy of the most recent utilities statement to the FLFHC office at 220 Hancock Ave. by Jan. 18.
    Utilities tip
    Did you know that approximately 75 percent of the water used inside the home is consumed in the bathroom? Every toilet flush uses up to five gallons of water.
    Watch for more community event announcements on Facebook, followed by a One-Call Now e-mail message with event details. And don’t forget to follow FLFHC on Twitter. Visit the FLFHC website at www.ftleavenworthfamilyhousing.com for downloadable forms and other useful information.
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