• AAFES extends return window

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  • Army and Air Force Exchange Service release
    DALLAS — To make gift giving easier, the Army and Air Force Exchange Service is extending its return policy for items purchased from Nov. 1 to Dec. 24.
    AAFES’ standard policy allows returns anywhere from up to 15 to 90 days of purchase with a sales receipt. The holiday return/exchange policy extends these terms through Jan. 31.
    “The Exchange knows that sometimes a gift can be the wrong color, size or brand,” said Air Force Chief Master Sgt. Luis Reyes, the Exchange’s senior enlisted advisor. “The extended return policy goes the extra mile to make sure everyone gets the perfect gift this year.”
    Refunds with sales receipts are processed as forms of payment (cash for cash, credit for credit card). Refunds without sales receipts receive an Exchange gift card.
    For more information about the extended refund policy, shoppers can visit customer service at their nearest Exchange.
    Holiday pet photo contest
    AAFES is throwing a bone to military pets and their owners this holiday season with a holiday pet photo contest.
    Through Dec. 22, authorized Exchange shoppers can submit a photo of their pet dressed in holiday attire or with Santa. Two grand-prize winners will each fetch a $1,000 shopping spree and eight runners up will receive a $500 Exchange gift card.
    To participate in the contest, military shoppers can log onto https://www.shopmyexchange.com /sweepstakes/sweepstakes-Holiday-Pet-Photo to submit their photo. Winners will be notified no later than Dec. 30.
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