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The Household Hazardous Waste office has recently seen a boost in feedback through the Interactive Customer Evaluation system and holds an impressive satisfaction rating. In the previous 12 months, the service provider has received 234 submissions and has a 100 percent satisfaction rating.
One patron commented, “I am so very grateful to have this facility. I am an environ nut. The help is always there and ready. Don’t EVER get rid of this place.”
Another stated, “The help was great. The used paint and cans for training aids (IEDs) for the DA security guards. This recycle idea is great!”
Household hazardous waste, including batteries, printer and toner cartridges, electronic waste, used or new oil, paint, wood finishes, cleaners, pesticides and automotive products are accepted at 810 McClellan Road. Usable materials are placed back on the shelf for free customer use. For more information, call 684-8975.
ICE can make a difference. It is a major component to providing individual feedback as part of the Customer Management Services program. It provides direct feedback of services received by individuals and promotes rapid interaction between service providers and the customer.
ICE is accessible online through various Fort Leavenworth websites. Any customer can click on the ICE logo to be forwarded to the Fort Leavenworth ICE website. Customers may also visit https://ice.disa.mil. The ICE system is monitored daily to ensure customers requesting a response receive their response within three working days.
Customer Management Services program includes the Interactive Customer Evaluation and Community FIRST (Feedback, Issues, Resolutions, Solutions, Today) systems to provide a voice for the customer and to determine if the Garrison is adequately providing for the needs of those who work, play and live on the installation. For more information, contact Angela Banks, customer services officer, at 684-1750 or e-mail angela.banks2@us.army.mil.
The Household Hazardous Waste office has recently seen a boost in feedback through the Interactive Customer Evaluation system and holds an impressive satisfaction rating. In the previous 12 months, the service provider has received 234 submissions and has a 100 percent satisfaction rating.
One patron commented, “I am so very grateful to have this facility. I am an environ nut. The help is always there and ready. Don’t EVER get rid of this place.”
Another stated, “The help was great. The used paint and cans for training aids (IEDs) for the DA security guards. This recycle idea is great!”
Household hazardous waste, including batteries, printer and toner cartridges, electronic waste, used or new oil, paint, wood finishes, cleaners, pesticides and automotive products are accepted at 810 McClellan Road. Usable materials are placed back on the shelf for free customer use. For more information, call 684-8975.
ICE can make a difference. It is a major component to providing individual feedback as part of the Customer Management Services program. It provides direct feedback of services received by individuals and promotes rapid interaction between service providers and the customer.
ICE is accessible online through various Fort Leavenworth websites. Any customer can click on the ICE logo to be forwarded to the Fort Leavenworth ICE website. Customers may also visit https://ice.disa.mil. The ICE system is monitored daily to ensure customers requesting a response receive their response within three working days.
Customer Management Services program includes the Interactive Customer Evaluation and Community FIRST (Feedback, Issues, Resolutions, Solutions, Today) systems to provide a voice for the customer and to determine if the Garrison is adequately providing for the needs of those who work, play and live on the installation. For more information, contact Angela Banks, customer services officer, at 684-1750 or e-mail angela.banks2@us.army.mil.
